1. Express Delivery

Express delivery can be evaluated for small-size products, samples, spare parts or urgent components.

Common use cases include:

• Spare parts

• Small display samples

• Accessories

• Documents or light materials

2. Air Freight

Air freight is suitable for urgent orders, samples, exhibition schedules or projects with tight delivery timelines.

For large-size commercial display products, air freight may involve volume weight calculation, oversized cargo handling, airport pickup or destination freight forwarder coordination.

3. Sea Freight

Sea freight is commonly used for batch orders, large-size products, heavy products and projects where cost efficiency is more important than delivery speed.

Sea freight can be arranged as LCL or FCL depending on order volume, packing size and destination.

4. Customer's Freight Forwarder

Customers may also use their own freight forwarder.

In this case, RusinDisplay can provide packing information, pickup address, cargo details and necessary shipping documents according to the agreed trade terms.

RusinDisplay can provide shipping-related information based on confirmed product and packaging details.

Available Information

• Packing dimensions

• Gross weight

• Net weight

• Volume weight

• Number of packages

• Packing list

• Commercial invoice

• Product description

• HS code information when available

• Pickup address

• Loading suggestions

• Photos of packaged goods

Large-size commercial display products require special attention during packaging and shipping.

Products such as outdoor LCD kiosks, outdoor digital totems, 77-inch transparent OLED products, transparent OLED showcases, flexible OLED displays and customized structures may involve large packing size, high value, glass surfaces or special handling requirements.

For these products, RusinDisplay recommends confirming packaging method, shipping route, unloading condition, destination handling and insurance before shipment.

Insurance Recommendation

For high-value, fragile, large-size or urgent shipments, RusinDisplay strongly recommends purchasing shipping insurance.

Shipping insurance can help reduce financial risk in case of transportation damage, loss or unexpected logistics incidents.

Insurance availability, coverage and claim process depend on the freight forwarder, shipping method, destination country and insurance provider.

Responsibility Boundary

RusinDisplay is responsible for preparing products according to confirmed order details and providing reasonable packaging based on product type and agreed packaging method.

Once the goods are handed over to the agreed freight forwarder, express company, carrier or customer's logistics provider, transportation risk and responsibility may depend on Incoterms, shipping agreement, insurance arrangement and logistics service conditions.

Customs clearance, import duties, local taxes, destination handling charges, storage fees and local delivery costs are usually the responsibility of the buyer unless otherwise agreed.

RusinDisplay is responsible for preparing products according to confirmed order details and providing reasonable packaging based on product type and agreed packaging method.

Once the goods are handed over to the agreed freight forwarder, express company, carrier or customer's logistics provider, transportation risk and responsibility may depend on Incoterms, shipping agreement, insurance arrangement and logistics service conditions.

Customs clearance, import duties, local taxes, destination handling charges, storage fees and local delivery costs are usually the responsibility of the buyer unless otherwise agreed.

To help ensure smooth shipping and delivery, customers are expected to:

• Confirm shipping method before production completion

• Provide correct destination address and contact information

• Confirm whether a freight forwarder will be used

• Confirm customs clearance capability

• Review packing size and weight information

• Arrange destination pickup or unloading when needed

• Consider shipping insurance for high-value products

• Inspect packages upon arrival

• Report visible damage immediately with photos and videos

When the goods arrive, please check the packaging condition before signing or accepting delivery whenever possible.

If there is visible damage to the outer package, customers should:

1. Take photos and videos of the package before opening

2. Record any visible damage on delivery documents if possible

3. Keep the original packaging

4. Contact RusinDisplay and the logistics provider immediately

5. Provide photos, videos, delivery documents and damage description

For sample orders, customers often choose express delivery or air freight to reduce delivery time.

Sample shipping method should be selected according to product size, weight, urgency, packaging method and destination country.

For large-size samples such as kiosks, outdoor displays or transparent OLED products, air freight or sea freight may be more suitable than express delivery.

For batch orders, sea freight is usually more cost-efficient, especially for large-size, heavy or multiple-unit commercial display products.

RusinDisplay can provide packing information and loading suggestions to help customers or freight forwarders estimate shipping cost and arrange shipment.